Terms & Conditions

These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and RSG Sports in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:  

Your contract for purchases made through this web site is with RSG Sports Ltd. You agree that e-mail can be used as a long-distance means of communication.

No contract for the sale of any product will subsist between you and RSG Sports unless and RSG Sports accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time RSG Sports sends the e-mail to you (whether or not you receive that e-mail). This confirmation (not request) e-mail amounts to an acceptance by RSG Sports of your offer to buy goods from RSG Sports Digital or a 3rd party supplier that is engaged on your behalf by RSG Sports. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it. RSG Sports will not pass on your personal or credit or debit card details to any third party.
You undertake that all details you provide to RSG Sports for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
If there are any changes to the details supplied by you it is your responsibility to inform RSG Sports as soon as possible. 

RSG Sports does not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services. 

RSG Sports will do its best to correct errors and omissions as quickly as practicable after being notified of them. 

RSG Sports do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the RSG Sports website or for any products or services purchased from the RSG Sports. 

RSG Sports will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim. 

All electrical products are covered by a minimum 12 month manufacturer's warranty. If your product develops a fault whilst under warranty, please refer to our returns policy.

Processing of orders
Credit and Debit cards are debited before items are shipped by RSG Sports. All prices include sales taxes (where applicable) unless otherwise stated. 

Every purchase you make shall be deemed performed in the United Kingdom. The law of the United Kingdom shall govern every aspect of contractual agreement concerning purchases made from this web site. 

RSG Sports aim to arrange shipment of all in stock items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. You can keep track of your order status yourself on-line with the order tracking facility on the 'View My Orders' page.

The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be part-shipped.  

Any items that are received damaged or unsuitable will be considred for replacement, part replacement or refund if reported to RSG Sports within 10 days of dispatch. Items must be returned in the original packaging.

Title to any product ordered will pass to you once RSG Sports has received payment in full for that product.

The Couriers will attempt delivery twice, after this, you as the customer are obliged to collect the goods from your local branch.

If your delivery address is outside of the United Kingdom you maybe subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; RSG Sports advises each customer to contact their local customs office for further information.

From time to time RSG Sports may engage a 3rd party to fulfil orders, a contract for the sale of these products will be made between the 3rd party supplier and yourself.

Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Returns / Shortages in orders
Claims for goods missing or damaged in transit must be made with 10days of dispatch.

If you feel the goods are unsatifactory or wish to return the goods please contact rsg@rsgsport.com

Our returns address is: Ransome Sporting Goods, Queensway, Middlesbrough, TS3 8TF

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

RSG Sports may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.

These terms and conditions shall apply when RSG Sports accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between RSG Sports and you relating to your purchase. RSG Sports advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by RSG Sports.

You are advised to read (and are responsible for reading) all information on this website fully.