The launch of our website has given me the opportunity to thank you, our customers, for your ongoing support and the confidence that you have placed in us.
Ransome Sporting goods is a trade only customer - we do not sell direct to members of the public or school bodies. We are more than happy to advise customers or schools in regards to equipment but purchases must be made through one of our valued retailers.
Quality of our Product
The quality and performance of our products remains key to our success. We continue to work together with our brands, factories and partners to achieve ever improving standards. We work with some of the world's leading brands within each sport to ensure our products meet the highest standards.
We remain fully committed to providing first class customer service. Our policy is to despatch our customers’ orders on the same day we receive them or within 24 hours. We achieve this by keeping generous stock levels to ensure that our products are available and that we have both personnel and systems in place to provide this standard of fulfilment.
We have a strong team in place to ensure all levels of customer service are handled on time - with an experienced sales force team, product managers who are experts in their sports, and a great office staff presence to deal with any queries or issues.
Our ability to deliver was enhanced in 2013 when we moved to new office and warehouse facilities in Queensway totalling 100,000 square feet. This means that all our products and administration are now under one roof in smart and modern working conditions.
Customer service and care is just as important to us as it is to you. We remain fully committed to achieving consistent high standards.