Our Service

Customer Service

We remain fully commitied to providing first class customer service. Our policy is to dispatch our customer's orders on the same day we receive them or within 24 hours. We achieve this by having the personnel and systems in place to provide this standard of fulfilment and at the same time keep generous stock levels to ensure that our products are available.

From the smallest to the largest company we are able to tailor our service to suit your company. We are capable of shipping orders on a DD basis or Stock basis either direct to customers or direct to your warehouse.

Specialist Staff

Our Speciaist Product managers are always available to answer any queries or issues you have. Each have their own background experience in each relevant sport both in terms of playing and the use of the correct equipment. This background places each of them in the position of being able to advise and recommend any questions you may have.

Each product manager works uniquely with the relevant brand to ensure the product they offer as part of their range is the best quality it can be, at the best price available.

Warehousing

In the Autumn of 2013, Ransome Sporting Goods moved into it's new premises in Queensway, for the first time having everything under one roof. The new capacity of over 100,000 square feet giving more freedom to ensure stock levels are kept high whilst allowing the warehouse to operate at a higher rate and allow us ensure orders are leaving correctly and on a timely matter.

 

Ransome Sporting Goods

Queensway

Middlesbrough

TS3 8TF

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